Foster Media Agency ("we", "us", "our") is a performance-marketing agency specialising in Meta (Facebook and Instagram) advertising. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site you agree to the practices described here.
Information We Collect
We only collect what we need to respond to you, deliver our services and improve the site:
- Details you provide — your name, email, phone, company and message when you submit the contact form, request an audit or purchase a plan.
- Billing details — the information required to process an order. Card details are handled by our payment provider and are never stored on our servers.
- Usage data — anonymised, aggregate information about how visitors use the site (pages viewed, device type), used only to improve performance and content.
Advertising Platform Data
When we manage campaigns on your behalf, we may be given access to your Meta Business Manager, ad accounts, pixels and conversion data. That data belongs to you. We access it solely to run, measure and optimise the campaigns you have engaged us for, we do not use it for any other client, and access is removed at the end of the engagement on request.
Cookies & Tracking
This website uses only the cookies required for it to function. If we install a Meta Pixel or conversions API integration on your own website as part of a package, that tracking is configured under your business's own policies and consent settings, not ours.
How We Use Your Information
We use the information you provide to reply to your enquiry, prepare a proposal or audit, deliver the services you have purchased, invoice you, and — only where you have opted in — send occasional updates. We do not sell your personal information to anyone.
Sharing & Third Parties
We share information only with trusted service providers who help us operate (for example, email delivery, hosting and payment processing), and only to the extent needed to perform that service.
Data Retention & Security
We keep enquiry and client records for as long as needed to serve you and to meet our legal and tax obligations, then delete them. We apply appropriate technical and organisational measures to protect your information, though no method of transmission over the internet is ever fully secure.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing at any time. To exercise these rights, contact us at Info@fostermediaagency.com.
Contact
Questions about this policy? Email Info@fostermediaagency.com and we will respond within one business day.